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Privacy Policy

Effective date: March 17, 2026

1. Introduction

LightQuoter ("we," "us," "our") operates the website lightquoter.com and the web application at app.lightquoter.com (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

By using the Service, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information you provide

DataWhen collectedPurpose
Name, email, passwordAccount registrationAccount creation and authentication
Business name, phone, address, logoOnboarding / SettingsBranding on quotes and invoices
Customer names, emails, phone numbers, addressesQuote creationGenerating and sending quotes on your behalf
Property addressesQuote creationLoading satellite imagery for roofline measurement
Quote pricing, line items, notesQuote creationGenerating proposals and invoices
Digital signaturesCustomer quote acceptanceRecording contract agreement
Uploaded photosQuote creationMockup generation

Information collected automatically

DataPurpose
IP address, browser type, device typeSecurity, debugging, and service improvement
Pages visited, features usedUnderstanding usage patterns to improve the Service
Cookies and local storageSession management and authentication

Information from third parties

  • Stripe: When you connect your Stripe account, we receive your Stripe account ID and basic account status. We do not receive or store your bank account numbers, full card numbers, or Stripe credentials.
  • Google Maps: We use the Google Maps API to display satellite imagery and geocode addresses. Google may collect usage data per their own privacy policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Generate quotes, proposals, invoices, and mockups on your behalf
  • Send quote emails and payment links to your customers
  • Process payments through Stripe Connect
  • Send you account-related communications (password resets, service updates)
  • Monitor and improve the performance and reliability of the Service
  • Detect and prevent fraud or abuse

We do not sell, rent, or trade your personal information or your customers' information to third parties for marketing purposes.

4. How We Share Your Information

We share information only in the following circumstances:

  • With your customers: When you send a quote, your customer receives your business name, contact information, quote details, and mockup images. This is initiated by you.
  • Stripe: Payment amounts and customer email addresses are shared with Stripe to process payments. See Stripe's Privacy Policy.
  • Google: Property addresses are sent to Google Maps APIs for satellite imagery and geocoding. See Google's Privacy Policy.
  • Supabase: Our database and authentication infrastructure is hosted on Supabase. Data is stored in their cloud infrastructure.
  • Legal requirements: We may disclose information if required by law, court order, or government request, or to protect the rights, safety, or property of LightQuoter or others.

5. Data Storage and Security

Your data is stored on servers hosted by Supabase (cloud infrastructure) and Netlify (static application hosting) in the United States.

We implement reasonable security measures to protect your information, including:

  • Encrypted data transmission (HTTPS/TLS) on all connections
  • Secure password hashing through Supabase Auth
  • Row-level security policies restricting data access to authorized accounts
  • Stripe Connect for payment processing (PCI-DSS compliant) — we never see or store full card numbers

No method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your account data and associated quotes, customer records, and job history for as long as your account is active.

If you request account deletion, we will delete your personal data and associated records within 30 days, except where retention is required by law (e.g., payment transaction records for tax/audit purposes).

Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytics and service improvement.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Export: Request a portable copy of your data
  • Opt-out: Unsubscribe from non-essential communications

To exercise any of these rights, contact us at support@lightquoter.com. We will respond within 30 days.

8. Cookies and Local Storage

The Service uses cookies and browser local storage for:

  • Authentication: Keeping you logged in across sessions
  • Preferences: Remembering your settings and interface state

We do not use third-party advertising cookies or tracking pixels. You can clear cookies and local storage through your browser settings, though this will log you out of the Service.

9. Third-Party Services

The Service integrates with third-party services that have their own privacy policies. We encourage you to review them:

  • Stripe Privacy Policy
  • Google Privacy Policy (Maps API)
  • Supabase Privacy Policy

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect and how it is used
  • The right to request deletion of your personal information
  • The right to opt out of the "sale" of personal information — we do not sell your personal information
  • The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, email support@lightquoter.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect.

The "Effective date" at the top of this page indicates when the policy was last updated.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

LightQuoter
support@lightquoter.com

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